Baskets Galore Ireland

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Delivery FAQ's

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Baskets Galore Delivery Information

Gift Baskets delivered throughout Ireland & the UK from only €8.39

Where Do We Deliver To & Prices?

We offer a Next Working Day Delivery service, or you can choose to have your gift delivered on a Specific Date in the future. For your peace of mind, gifts are sent via a fully trackable signed for courier service.

Next Working Day Delivery €9.59 Ensures delivery on the next possible working day. The order deadline for next working day delivery is 3pm GMT Mon - Fri. Orders placed after this time, at weekends and on Bank Holidays will be processed on the next possible working day for delivery on the following working day. More remote locations (see remote area postcodes below) may take an extra day.

Specific Day Delivery €8.39 If you wish to order ahead of time for Christmas, a Birthday, Anniversary or special occasion such as Easter or Valentine's Day, you can choose a date in the future. To use this service simply select the Standard 2/3 Day delivery option at checkout, and pick your required date from the calendar.

Please note, at Christmas time specified delivery dates are met on a best endeavour basis. You may find delivery takes place a couple of days before or after your preferred date with so many items being dispatched at this busy time. You will receive an email when your gift basket has been dispatched though, so you can track the delivery and see when it is scheduled for delivery.

Delivery will be made between normal working hours Monday to Friday. We regret that delivery at weekends and Bank Holidays is not possible.

Please see table below to see Where We Deliver, Delivery Costs, and Delivery Timeframes.

Delivery Prices

Country Next Working Day 2-3 Working Days 3-5 Working Days
United Kingdom €9.59 €8.39 €8.39
Republic of Ireland €9.59 €8.39 €8.39
Scottish Highlands / Remote Area ----- €23.99 €23.99
Jersey & Guernsey €71.99 €71.99 -----
Europe Zone 1 (Holland, Belgium, Luxembourg) €41.99 €41.99 -----
Europe Zone 2 (France, Germany) €53.99 €53.99 -----
Europe Zone 3 (Portugal, Spain, Italy, Austria, Greece, Cyprus, Malta, Denmark, Sweden, Finland, Poland, Lithuania, Latvia, Bulgaria, Czech Rep., Estonia, Hungary, Malta, Monaco, Romania, Slovakia, Slovenia) €71.99 €71.99 -----
USA and Canada ----- ----- Not Available
Non EU (Switzerland, Norway, Albania, Andorra, Belarus, Bosnia, Channel Isles, Croatia, Faro Island, Gibraltar, Greenland, Iceland, Puerto Rico) ----- ----- Not Available
Global Delivery (Australia, New Zealand, South Africa, Taiwan, China, Thailand, Philippines, Russia, Singapore) ----- ----- Not Available
Rest of World ----- ----- Not Available

Remote Delivery Areas

Our courier companies class the following areas as remote. Please be aware that delivery to some of these areas may take an additional 24 hours. In some cases there may be an additional delivery charge, but you will be advised of this at checkout.

Ireland - West & North Donegal, West Galway, South West Kerry.

UK - Areas of Lancashire, Swansea, Carlisle, Truro, Cumbria, Norfolk, Northumberland, Galashiels

Scotland - Areas inc. Aberdeen, Inverness, Dumfries. Areas of Perth, Hebrides, Outlying Islands

Remote Area Postcodes

AB31-35, AB37-38, AB44-45, AB53-56, CA4-10, CA16-27, DE45, DG1-16, FK8, FK17, FK20, G63, HS1-9, IV3-28, IV30-32, IV36, IV40-56, KA26-28, KW1-17, KY8, LA2, LA6, LA10-11, LA15-23, ML11, NE42, NE46-49, NE61-71, PA20-38, PA41-49, PA60-78, PA80-88, PH1, PH7, PH15-26, PH29-44, PH49-50, SA3-4, SA19, SA31-34, SA70, TD7, TD9-11, TD13-14, TR13, TR21-25, ZE1-3

International Delivery

We do not currently deliver to countries outside the European Union. The countries we deliver to include; UK, Ireland, Holland, France, Germany, Belgium, Luxembourg, Monaco, Portugal, Spain, Italy, Austria, Greece, Cyprus, Malta, Denmark, Sweden, Finland, Poland, Lithuania, Latvia, Bulgaria, Czech Rep., Estonia, Hungary, Malta, Romania, Slovakia, and Slovenia.

Delivery Information Requirements

Please ensure that you have provided us with the 2 following pieces of information, as we may be unable to fulfill your order without it:

  • Recipient's Telephone number

    To assist our courier in the event of delivery difficulties. The receipient will only be telephoned if there are problems making delivery. 99% of our baskets are sent as gifts. We do not contact the recipient unless there is a problem. Where possible we ask that you include a landline and mobile telephone number.

    NB* A local telephone number must be provided for the recipient. Couriers companies will not contact make international calls if delivery problems are encountered. Eg. An Irish courier will not attempt to make contact if a UK telephone number is provided. Basketsgalore is not responsible for failed deliveries due to the provision of a non local telephone number.

  • Correct Delivery Address, including Postcode (Zipcode)

    Post codes are vital. If the postcode is incorrect, or left out, delivery WILL be delayed. To assist you we have included a free postcode finder option at checkout.

    No postcode is necessary for Southern Ireland addresses.

Delivery to Multiple Addresses

If you need to send gifts to a number of different addresses or recipients we can help by taking these details in a convenient format.

You can simply email the details or your spreadsheet to sales@giftbaskets.ie

Alternatively you can fill in our Multiple Order Form.

Download Multiple Order Form.

  • What happens if no-one is at home when delivery is attempted?

    All deliveries will require a signature on delivery – where possible we recommend delivery to a work address to ensure the recipient is in. The courier companies are unable to "leave round the back" or "on doorstep" if no-one is at home. In the event of no-one being at the address to take receipt of the gift, our courier will leave a calling card which gives information on how to re-arrange free re-delivery, or how to collect the gift from their nearest delivery depot. At this point it becomes the responsibility of the recipient to arrange for the collection or delivery of their parcel.

    As delivery is not made by ourselves we are unable to carry out delivery instructions such as “deliver after 4pm” or “telephone ahead before attempting delivery.” All parcels must be signed for. Please ensure someone will be at the delivery address to provide a signature.

    Order Tracking

    Shortly after your gift has been despatched you will receive a confirmation email which will include your parcel tracking number. This will enable you to track your delivery via the courier’s website.

    Perishable Items

    All smoked salmon and cooked meats are vacuum packed and freshly prepared on the date of despatch. We incorporate gourmet chilled food parcels so that everything remains cool in transit.

    Delivery to Hospitals and Hotels

    Deliveries to a hotel or hospital address may not be personally delivered to the requested recipient by our courier as many deliveries which are made to hotels or hospitals are made to a central delivery point such as the main reception, the concierge or the post room (central delivery point). Regrettably, it is impossible for us to be responsible for the actions of staff members within the hotel or hospital where delivery is being made. Our part in the delivery process has been completed once a gift has been delivered to and received by a member of the staff at the central delivery point. We are unable to influence or control the movement or rate of movement of a parcel within the hotel or hospital, especially to determine or guarantee how quickly they will be received by the recipient. It is the responsibility of the customer to telephone the hotel or hospital before ordering to inquire about their policies. Although we will try to help locate a gift which has not been received by the recipient within a hotel or hospital, we consider the limit of our guarantee and involvement finishes on proof of delivery to the central delivery point, not the recipient.

    Christmas Delivery

    We are unable to offer 24 hr turnaround at Christmas time due to very high demand. Orders will be processed & dispatched as quickly as possible. You will be updated on your order status by email regularly.

    Q: Can I place an order now but select a later delivery date? I want to order a hamper now but I don't need it delivered right away?

    A: Yes. There is a place on the order form where you can enter your preferred delivery date which can be anytime in the future.

    Q: If I don't want my basket to arrive in 24 Hours or in 2/3 Days why does it still cost €8.04 Why does it not cost less?

    A: This is our lowest Post & Packaging charge. It covers the delivery, insurance, packaging materials, gift card, gift wrap & decoration, and our presentation delivery carton. We don't hide the delivery cost by charging an overinflated price for our gift baskets or hampers, as some companies do. Delivery can never be free - and our customers appreciate this. What we do offer is the best quality and value for money gift baskets and hampers in the UK & Ireland

    Q: Will my order be delivered in 24 hours during December?

    A: Due to the immense volume of orders at Christmas time we are not able to offer a 24 hour turnaround. We will be dispatching hundreds of orders every week-day, and will do everything in our power to deliver as close to your requested delivery date as possible. We will notify you of the delivery date, and send you a tracking code via email.

    Q: Will you always deliver on the date requested?

    A: We will always do our utmost to deliver on the date requested from January-November. If we are unable to do so we will contact you. During the Christmas period we will endeavour to deliver on the date requested. However, due to the large demand for our service at this time of year we may opt to deliver prior to the date requested so that any problems can be remedied before Christmas Day. Over the remainder of the year we will do everything in our power to deliver on the day requested.

    Q:What happens if the recipient isn't at home?

    A: All orders require a signature on delivery. It is the senders responsibilty to ensure a signatory is at the delivery address to take receipt of the parcel. In the event of no-one being at the address to take receipt of the gift, our courier will leave a card which gives information on how to re-arrange delivery, or how to collect the gift from their nearest delivery depot. At this point it then becomes the responsibility of the recipient to arrange for the collection or delivery of their parcel.

    Q: How do you package perishables such as smoked salmon, cheese and meats?

    A: All our smoked salmon and meats are vacuum packed and freshly prepared on the date of despatch. We incorporate gourmet chilled food parcels so that everything remains cool in transit.